Price match guarantee
One Six Eight London Price Match Guarantee
At One Six Eight London, we are committed to providing our customers with the best value for our high-quality products. To ensure you receive the best possible price, we offer a Price Match Guarantee. Here's how it works:
Price Match Guarantee Overview
We supply our products directly to the public and through various channels, including online marketplaces and retail stockists. To maintain a consistent brand experience, we guarantee to match the price of any currently stocked, identical item found on any Australian online store or marketplace.
Our Price Match Guarantee covers all One Six Eight London branded products available online, provided the item is identical and in stock. When determining the price match, we also take into account any additional delivery costs to your location (if applicable).
How to Request a Price Match
Simply click here to complete the price match form and we will get back to you within one business day with a coupon code for the price match. In most cases we will actually beat the price match!
14-Day Price Protection
If you discover the same product advertised at a lower price on an online store or marketplace within 14 days of your purchase, we will refund you the price difference.
Terms & Conditions
Please note the following terms and conditions for our Price Match Guarantee:
Exclusions: The Price Match Guarantee does not apply to stock clearances or liquidations (e.g., retailer clearance products or goods sold during receivership or external administration).
Cannot Be Combined: The Price Match Guarantee cannot be used in conjunction with any other offer, promotion, or discount.
Australian Based Retailers: The price match is valid for Australian-based retail websites that sell directly to the public and ship from within Australia.
Inclusive Pricing: When comparing prices, we consider the retailer's final price, which includes delivery costs, taxes, fees, and charges (where applicable), against our price, which also includes delivery, taxes, fees, and charges (where applicable).
Return Policy: When a price match has been applied, the item is considered a discount or sale item, and the customer forfeits the right to our free return policy. Return shipping is at the customer's cost and responsibility.
In-Store Prices: Our Price Match Guarantee does not apply to in-store-only prices to support our bricks-and-mortar retailers.
At One Six Eight London, we value your satisfaction and aim to provide you with the best possible value for our products. If you have any questions or need assistance with our Price Match Guarantee, please contact our customer service team.